Privacy Policy for SLC Classes

Last Updated: 22/04/2025

SLC Classes ("SLC Classes," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website (the "Website") and enroll in our courses (the "Courses"). By accessing the Website, enrolling in a Course, or otherwise using our services, you consent to the practices described in this Privacy Policy.  

1. Information We Collect

We collect several types of information to provide and improve our services:  

• 1.1. Personal Information: This is information that can be used to identify you, such as:

  • Full legal name

  • Date of birth

  • Contact information (email address, phone number, postal address)

  • NIC/Passport soft copy (as per Terms and Conditions for certificate verification)

  • Account credentials (username and password)

  • Payment information (though we may use third-party payment processors, and we may not store your full payment details)

• 1.2. Course-Related Information: This includes information related to your participation in Courses:

  • Course enrollment details

  • Assignments, submissions, and assessments

  • Progress and performance records

  • Communication within the Course platform (e.g., forum posts, messages to instructors)

• 1.3. Technical Information: We automatically collect certain information about your device and how you interact with our Website:

  • IP address

  • Browser type

  • Operating system

  • Referring website

  • Pages you visit on our Website

  • Date and time of your visit

  • Cookies and similar tracking technologies (see section 5)

• 1.4. Communications: We may collect information when you communicate with us:

  • Emails and other correspondence

  • Support requests

  • Feedback and reviews

2. How We Use Your Information

We use your information for various purposes, including:

• 2.1. Providing and Managing Services:

  • To create and manage your account

  • To enroll you in Courses and provide access to Course materials

  • To process payments

  • To communicate with you about your enrollment, Course updates, and important announcements

  • To provide customer support

• 2.2. Course Administration:

  • To assess your progress and performance in Courses

  • To issue certificates of completion (including verification as per our Terms and Conditions)

  • To improve Course content and delivery

• 2.3. Communication and Marketing:

  • To respond to your inquiries and requests

  • To send you promotional emails about our Courses and other offerings (you can opt out of these communications)

  • To solicit feedback and reviews

• 2.4. Website Improvement:

  • To analyze Website usage and trends

  • To personalize your experience on the Website

  • To improve the functionality and security of the Website

• 2.5. Legal Compliance:

  • To comply with applicable laws and regulations

  • To enforce our Terms and Conditions

  • To protect our rights and the rights of others

3. How We Share Your Information

We may share your information with the following categories of recipients:

• 3.1. Instructors and Course Administrators: Instructors and staff involved in delivering the Courses may have access to your Course-related information to provide instruction, assess your work, and offer support.

• 3.2. Service Providers: We may use third-party service providers to assist us with various functions, such as:

  • Payment processing

  • Website hosting

  • Data analytics

  • Email delivery

  • Marketing and advertising

  • These service providers are contractually obligated to protect your information and only use it for the purposes we specify.

• 3.3. Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request, such as a court order or subpoena.  

• 3.4. Business Transfers: If SLC Classes is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.  

• 3.5. With Your Consent: We may share your information with others with your explicit consent.  

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Secure server infrastructure

• Encryption of data in transit (e.g., using SSL/TLS)  

• Access controls to restrict who can access your information

• Regular security assessments and updates  

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.  

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our Website.  

• 5.1. What are Cookies? Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, analyze Website traffic, and personalize your experience.  

• 5.2. Types of Cookies:

  • Essential Cookies: These cookies are necessary for the Website to function properly.  

  • Analytics Cookies: These cookies help us understand how visitors use our Website.

  • Functional Cookies: These cookies enable us to provide enhanced functionality and personalization.  

  • Marketing Cookies: These cookies are used to track your browsing activity and deliver targeted advertisements.

• 5.3. Cookie Management: You can control cookies through your browser settings. You can choose to block all cookies or to receive a notification when a cookie is set. However, please note that blocking certain cookies may affect the functionality of the Website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.  

7. Your Rights

You may have certain rights regarding your personal information, depending on your jurisdiction:  

• 7.1. Access: You may have the right to access the personal information we hold about you.

• 7.2. Correction: You may have the right to request that we correct any inaccurate or incomplete personal information.

• 7.3. Deletion: You may have the right to request that we delete your personal information, under certain circumstances.

• 7.4. Objection: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

• 7.5. Restriction: You may have the right to request that we restrict the processing of your personal information, under certain circumstances.  

• 7.6. Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  

• 7.7. Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.  

To exercise your rights, please contact us using the contact information provided below. We may require you to provide proof of identity before responding to your request.  

8. Children's Privacy

Our Website and Courses are not intended for children under the age of 13 (or the relevant age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.  

9. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence. These countries may have data protection laws that are different from the laws in your country. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy. 10. Changes to this Privacy Policy  

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the "Last Updated" date. Your continued use of the Website or enrollment in Courses after the posting of the updated Privacy Policy constitutes your acceptance of the changes. It is your responsibility to review this Privacy Policy periodically.  

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

SLC Classes

Email: slc.classes.online@gmail.com

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.